Hushee Support

Operated by RIVEROLL LIMITED, a company incorporated in Hong Kong (Company No. 3018164). Registered office: Room 2914C, 29/F, Ho King Commercial Centre, 2-16 Fa Yuen Street, Mong Kok, Kowloon, Hong Kong.

For help, feedback, privacy requests or appeals, email [email protected]. This support address handles Hushee requests; include “Hushee” in your subject.

What is Hushee?

Hushee offers fictional AI characters, text conversations, interactive stories, AI-generated pictures and voice read-aloud, and lets you create and share your own characters. AI responses may be inaccurate and are not professional advice. The App is intended for adults aged 18 or above.

Is there a charge?

Many features are free within daily and service-wide limits. Optional Sparks and auto-renewing memberships are sold through the App Store and charged to your Apple ID. You can cancel a membership in your Apple ID subscription settings at least 24 hours before it renews. Refunds are handled by Apple; use Apple's report-a-problem process. Use Restore in the store page if a purchase does not appear.

Can I recover a guest account?

Guest access relies on credentials stored on your device. Sign in with Apple or Google in the App to link your account so you can recover it on another device. A guest account that is not signed in with Apple or Google cannot be recovered on another device, so do not uninstall the App or clear its data as a routine troubleshooting step. An old account or device ID alone cannot restore access.

How do I report a problem?

Use the report options for characters, replies, comments or users in the App, or email us with your App version, device model, the time of the problem and steps to reproduce it. Share only necessary screenshots and redact private information. Never send access tokens or authentication credentials.

How do I delete my account?

Open Settings and choose Delete Account, then confirm. An account signed in with Apple or Google is deleted after 7 days; signing in again during that period cancels the deletion. Remaining Sparks and membership benefits are forfeited, and deleting your account does not cancel an App Store subscription. You can also contact us for help. The Privacy Policy explains deletion, security records and backup limitations.